@layer components{.sip-fab{--fab-size:58px;right:max(1.25rem, env(safe-area-inset-right));bottom:max(1.25rem, env(safe-area-inset-bottom));z-index:1200;width:var(--fab-size);height:var(--fab-size);cursor:pointer;transition:transform .25s var(--ease-out);background:0 0;border:0;border-radius:999px;padding:0;position:fixed}.sip-fab:hover{transform:scale(1.06)}.sip-fab:active{transform:scale(.96)}.sip-fab-inner{border-radius:inherit;background:var(--card);width:100%;height:100%;color:var(--primary-foreground);box-shadow:var(--app-shadow);place-items:center;display:grid;position:relative}.sip-fab.is-open .sip-fab-inner{background:var(--card);box-shadow:var(--app-shadow)}.sip-fab.is-ringing .sip-fab-inner,.sip-fab.is-active .sip-fab-inner{background:var(--card)}.sip-fab-dot{background:var(--app-success);border:2.5px solid var(--background);width:11px;height:11px;box-shadow:var(--app-shadow);border-radius:999px;position:absolute;top:6px;right:6px}.sip-fab-badge{background:var(--destructive);min-width:20px;height:20px;color:var(--primary-foreground);font-family:var(--font-sans);box-shadow:var(--app-shadow);animation:sip-badge-pop .4s var(--ease-out);border-radius:999px;place-items:center;padding:0 6px;font-size:11px;font-weight:700;display:grid;position:absolute;top:-2px;right:-2px}.sip-backdrop{z-index:1250;background:var(--app-overlay);-webkit-backdrop-filter:blur(8px);opacity:0;pointer-events:none;transition:opacity .35s;position:fixed;inset:0}.sip-backdrop.is-open{opacity:1;pointer-events:auto}.sip-panel{z-index:1300;font-family:var(--font-sans);color:var(--foreground);background:var(--background);box-sizing:border-box;max-width:100vw;box-shadow:var(--app-shadow);transition:transform .42s var(--ease-out);flex-direction:column;display:flex;position:fixed;overflow:hidden}.sip-panel:not(.is-open){pointer-events:none}.sip-panel.is-open{pointer-events:auto}.sip-panel *,.sip-panel :before,.sip-panel :after{box-sizing:border-box}.sip-sheet-handle{display:none}@media (min-width:768px){.sip-panel{border-left:1px solid var(--border);border-radius:20px 0 0 20px;width:min(100vw,1280px);height:100dvh;top:0;right:0;transform:translate(105%)}.sip-panel.is-open{transform:translate(0)}.sip-panel--workspace{width:min(100vw,1280px)}}@media (max-width:767px){.sip-panel{border-top:1px solid var(--border);width:100%;height:100dvh;max-height:100dvh;padding-bottom:env(safe-area-inset-bottom);border-radius:20px 20px 0 0;bottom:0;left:0;right:0;transform:translateY(110%)}.sip-panel.is-open{transform:translateY(0)}.sip-sheet-handle{background:color-mix(in srgb, var(--card) 18%, transparent);border-radius:999px;flex-shrink:0;width:36px;height:4px;margin:10px auto 4px;display:block}}.sip-header,.sip-chrome{border-bottom:1px solid var(--border);flex-shrink:0;grid-template-columns:minmax(0,1fr) auto;align-items:start;gap:8px 12px;padding:12px 16px 10px;display:grid;position:relative}.sip-chrome-identity{min-width:0}.sip-chrome-status{flex-shrink:0;align-items:center;gap:8px;display:flex}.sip-chrome-ops{grid-column:1/-1;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;display:grid}.sip-chrome-presence{border:1px solid var(--border);background:var(--card);border-radius:12px;grid-column:1/-1;min-width:0;padding:8px 10px}.sip-chrome-field{min-width:0}.sip-chrome-alert{grid-column:1/-1;margin:0}.sip-chrome-live{flex-wrap:wrap;grid-column:1/-1;align-items:center;gap:8px;display:flex}.sip-chrome-live-num{letter-spacing:-.02em;text-overflow:ellipsis;white-space:nowrap;flex:120px;min-width:0;font-weight:700;overflow:hidden}.sip-stage-nav{border-bottom:1px solid var(--border);background:var(--card);flex-shrink:0;grid-template-columns:repeat(3,minmax(0,1fr));gap:4px;padding:8px 12px;display:grid}.sip-stage-nav button{min-height:40px;color:var(--muted-foreground);cursor:pointer;background:0 0;border:0;border-radius:10px;font-size:.8rem;font-weight:700}.sip-stage-nav button.is-active{background:var(--primary);color:var(--primary-foreground)}.sip-header-eyebrow{letter-spacing:.12em;text-transform:uppercase;color:var(--muted-foreground);margin-bottom:4px;font-size:11px;font-weight:600;display:block}.sip-header-title{letter-spacing:-.02em;text-overflow:ellipsis;white-space:nowrap;margin:0;font-size:clamp(1rem,2.4vw,1.25rem);font-weight:700;line-height:1.2;overflow:hidden}.sip-header-actions{flex-shrink:0;align-items:center;gap:8px;display:flex}.sip-header-theme{align-items:center;display:inline-flex}.sip-header-theme button{border:1px solid var(--border);background:var(--card);width:36px;height:36px;color:var(--muted-foreground);border-radius:10px}.sip-header-theme button:hover{background:var(--secondary);color:var(--foreground)}.sip-pill{letter-spacing:.02em;background:var(--secondary);border:1px solid var(--border);color:var(--muted-foreground);border-radius:999px;align-items:center;gap:6px;padding:5px 10px;font-size:11px;font-weight:600;display:inline-flex}.sip-pill-dot{background:var(--border);border-radius:999px;width:6px;height:6px}.sip-pill--registered{color:var(--app-success);border-color:color-mix(in srgb, var(--app-success) 25%, transparent);background:color-mix(in srgb, var(--app-success) 10%, transparent)}.sip-pill--registered .sip-pill-dot{background:var(--app-success);box-shadow:var(--app-shadow)}.sip-pill--connecting{color:var(--primary);border-color:color-mix(in srgb, var(--primary) 25%, transparent)}.sip-pill--connecting .sip-pill-dot{background:var(--primary);animation:1s infinite sip-pill-blink}.sip-pill--failed{color:var(--app-warning);border-color:color-mix(in srgb, var(--destructive) 25%, transparent);background:color-mix(in srgb, var(--destructive) 8%, transparent)}.sip-pill--failed .sip-pill-dot{background:var(--destructive)}.sip-icon-btn{border:1px solid var(--border);background:var(--card);width:36px;height:36px;color:var(--muted-foreground);cursor:pointer;border-radius:10px;place-items:center;padding:0;transition:background .15s,color .15s,border-color .15s;display:grid}.sip-icon-btn:hover{background:var(--secondary);color:var(--foreground);border-color:var(--input)}.sip-body{-webkit-overflow-scrolling:touch;flex-direction:column;flex:1;gap:12px;width:100%;padding:0 16px 20px;display:flex;overflow:hidden auto}.sip-panel--workspace{flex-direction:column;height:100%;min-height:0;display:flex}.sip-workspace{flex:1;grid-template:"phone aux"1fr/minmax(0,1.2fr) minmax(280px,.85fr);gap:0;min-height:0;display:grid}.sip-panel--workspace .sip-workspace{flex:1}.sip-zone{flex-direction:column;min-width:0;min-height:0;display:flex;overflow:hidden}.sip-zone--phone{border-right:1px solid var(--border);background:var(--card);border-bottom:0;grid-area:phone}.sip-zone--chat,.sip-zone--stats{background:var(--background);grid-area:aux}.sip-zone--stats{display:none}.sip-panel[data-pane=stats] .sip-zone--stats{display:flex}.sip-panel[data-pane=stats] .sip-zone--chat{display:none}.sip-body--dial{flex-direction:column;flex:1;gap:10px;min-height:0;padding:12px 14px 14px;display:flex;overflow:hidden}.sip-zone--phone .sip-call-view{flex-direction:column;flex:1;min-height:0;display:flex;overflow:hidden}.sip-zone--phone .sip-call-body{text-align:left;flex:1;justify-content:flex-start;align-items:stretch;min-height:0;padding:12px 14px;overflow-y:auto}.sip-zone--phone .sip-call-footer{border-top:1px solid var(--border);background:var(--card);flex-shrink:0;padding:10px 14px 14px}.sip-zone--phone .sip-audio-output{margin-top:8px}.sip-call-strip{border:1px solid var(--border);background:var(--secondary);border-radius:14px;align-items:center;gap:14px;margin-bottom:12px;padding:10px 12px;display:flex}.sip-call-strip .sip-avatar{flex-shrink:0;width:52px;height:52px;margin:0}.sip-call-strip-meta{flex:1;min-width:0}.sip-call-strip-aside{text-align:right;flex-direction:column;flex-shrink:0;align-items:flex-end;gap:6px;display:flex}.sip-call-strip-aside .sip-call-timer{margin:0;font-size:1.05rem}.sip-call-strip-aside .sip-call-chips{justify-content:flex-end;margin:0}.sip-call-strip-meta .sip-call-status,.sip-call-strip-meta .sip-call-number,.sip-call-strip-meta .sip-call-meta,.sip-call-strip-meta .sip-call-timer{text-align:left;margin:0}.sip-call-strip-meta .sip-call-status{font-size:.7rem}.sip-call-strip-meta .sip-call-number{margin-top:2px;font-size:1.15rem}.sip-call-strip-meta .sip-call-meta,.sip-call-strip-meta .sip-call-timer{margin-top:2px}.sip-dial-toolbar{flex-direction:column;align-items:stretch;gap:10px;margin-bottom:10px;display:flex}.sip-mode-toggle{background:var(--secondary);border-radius:12px;grid-template-columns:1fr 1fr;gap:4px;width:100%;max-width:280px;margin:0;padding:4px;display:grid}.sip-cid-row{grid-template-columns:auto minmax(0,1fr);align-items:center;gap:10px;display:grid}.sip-cid-row .sip-field-label,.sip-cid-alert{margin:0}.sip-mode-toggle button{color:var(--muted-foreground);cursor:pointer;background:0 0;border:0;border-radius:9px;padding:.5rem .65rem;font-size:.75rem;font-weight:600;transition:background .15s,color .15s}.sip-mode-toggle button.is-active{background:var(--primary);color:var(--primary-foreground)}.sip-dial-compose{grid-template-columns:minmax(0,1fr) auto;align-items:stretch;gap:8px;margin-bottom:12px;display:grid}.sip-dial-compose .sip-display-row{min-width:0;margin:0}.sip-dial-compose .sip-call-btn{border-radius:12px;flex-shrink:0;gap:8px;width:auto;min-width:104px;min-height:48px;margin:0;padding:0 16px;font-size:.9rem}.sip-dial-layout{flex:1;grid-template-columns:minmax(0,1fr);align-items:stretch;gap:12px;min-height:0;display:grid;overflow:hidden}.sip-dial-layout.has-agents{grid-template-columns:minmax(220px,280px) minmax(0,1fr)}.sip-dial-layout.is-external{grid-template-columns:1fr;justify-items:center}.sip-dial-main{flex-direction:column;min-width:0;display:flex}.sip-dial-side{flex-direction:column;justify-content:stretch;gap:10px;min-width:0;min-height:0;display:flex}.sip-dial-side .sip-call-btn{min-height:52px;margin-top:auto}.sip-agent-shortcuts{border:1px solid var(--border);background:color-mix(in srgb, var(--background) 35%, transparent);border-radius:12px;flex-direction:column;height:100%;min-height:0;display:flex;overflow:hidden}.sip-agent-shortcuts-head{letter-spacing:.04em;text-transform:uppercase;color:var(--muted-foreground);border-bottom:1px solid var(--border);align-items:center;gap:6px;padding:8px 10px;font-size:.72rem;font-weight:700;display:flex}.sip-agent-shortcuts-head small{opacity:.8;margin-left:auto;font-size:.65rem;font-weight:600}.sip-agent-shortcuts-list{flex-direction:column;flex:1;gap:4px;min-height:0;padding:6px;display:flex;overflow:auto}.sip-agent-shortcut{text-align:left;width:100%;color:inherit;cursor:pointer;background:0 0;border:0;border-radius:10px;align-items:center;gap:8px;padding:7px 8px;transition:background .15s;display:flex}.sip-agent-shortcut:hover:not(:disabled){background:color-mix(in srgb, var(--primary) 12%, transparent)}.sip-agent-shortcut:disabled{opacity:.45;cursor:not-allowed}.sip-agent-shortcut-avatar{width:28px;height:28px;color:var(--foreground);background:color-mix(in srgb, var(--primary) 25%, transparent);border:1px solid color-mix(in srgb, var(--primary) 35%, transparent);border-radius:999px;flex-shrink:0;place-items:center;font-size:.65rem;font-weight:700;display:grid}.sip-agent-shortcut-text{flex-direction:column;flex:1;gap:1px;min-width:0;display:flex}.sip-agent-shortcut-text strong{color:var(--foreground);white-space:nowrap;text-overflow:ellipsis;font-size:.78rem;font-weight:600;overflow:hidden}.sip-agent-shortcut-text small{color:var(--muted-foreground);align-items:center;gap:5px;font-size:.65rem;display:inline-flex}.sip-agent-shortcut-dot{background:var(--border);border-radius:999px;width:6px;height:6px}.sip-agent-shortcut-dot.is-available{background:var(--app-success);box-shadow:var(--app-shadow)}.sip-agent-shortcut-dot.is-busy{background:var(--app-warning)}.sip-agent-shortcut-dot.is-away,.sip-agent-shortcut-dot.is-offline{background:var(--border)}.sip-agent-shortcut-call{color:var(--primary);opacity:.85;flex-shrink:0}.sip-dial-tip{color:var(--muted-foreground);flex:140px;align-self:center;margin:0;font-size:.7rem;line-height:1.4}.sip-card{border:1px solid var(--border);background:var(--card);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);border-radius:12px;width:100%;min-width:0;max-width:100%}.sip-card--connect{flex-shrink:0;padding:10px 12px}.sip-card--dialer{flex-direction:column;flex:1;min-height:0;padding:12px;display:flex}.sip-field-label{letter-spacing:.06em;text-transform:uppercase;color:var(--muted-foreground);margin-bottom:6px;font-size:11px;font-weight:600;display:block}.sip-incall-split{grid-template-columns:1fr 1fr;align-items:start;gap:12px;display:grid}.sip-incall-col{min-width:0}.sip-incall-col .sip-incall-notes-section{border-top:0;margin-top:0;padding-top:0}.sip-connect-bar{grid-template-columns:minmax(0,1fr) auto;gap:8px;min-width:0;display:grid}.sip-select{border:1px solid var(--border);background:var(--background);width:100%;min-width:0;max-width:100%;color:var(--foreground);font-family:var(--font-sans);text-overflow:ellipsis;border-radius:10px;margin:0;padding:10px 12px;font-size:13px;font-weight:500}.sip-btn{font-family:var(--font-sans);white-space:nowrap;cursor:pointer;border:0;border-radius:10px;padding:10px 16px;font-size:13px;font-weight:600;transition:opacity .15s,transform .15s}.sip-btn:active:not(:disabled){transform:scale(.97)}.sip-btn--primary{background:var(--card);color:var(--primary-foreground);box-shadow:var(--app-shadow)}.sip-btn--ghost{border:1px solid var(--border);color:var(--muted-foreground);background:0 0}.sip-msg{color:var(--muted-foreground);margin:10px 0 0;font-size:12px;line-height:1.5}.sip-msg--error{background:color-mix(in srgb, var(--destructive) 10%, transparent);border:1px solid color-mix(in srgb, var(--destructive) 20%, transparent);color:var(--app-warning);border-radius:8px;padding:8px 10px}.sip-msg--warn{background:color-mix(in srgb, var(--app-warning) 12%, transparent);border:1px solid color-mix(in srgb, var(--app-warning) 28%, transparent);color:var(--primary);border-radius:8px;padding:8px 10px}.sip-display-row{border:1px solid var(--border);background:var(--secondary);border-radius:14px;align-items:center;gap:8px;min-width:0;min-height:56px;margin-bottom:16px;padding:4px 6px 4px 12px;display:flex}.sip-display-input{min-width:0;color:var(--foreground);font-family:var(--font-sans);letter-spacing:.06em;text-align:center;background:0 0;border:0;flex:1;margin:0;padding:8px 4px;font-size:clamp(1.5rem,5vw,1.85rem);font-weight:600}.sip-display-input::placeholder{color:color-mix(in srgb, var(--foreground) 45%, transparent);letter-spacing:0;font-size:1rem;font-weight:500}.sip-display-input:focus{outline:none}.sip-backspace-btn{background:var(--secondary);width:40px;height:40px;color:var(--muted-foreground);cursor:pointer;border:0;border-radius:10px;flex-shrink:0;place-items:center;padding:0;transition:color .15s,background .15s;display:grid}.sip-backspace-btn:hover{color:var(--foreground);background:color-mix(in srgb, var(--card) 10%, transparent)}.sip-dialpad-wrap{flex-direction:column;justify-content:flex-start;align-items:center;gap:8px;width:100%;min-width:0;min-height:0;display:flex}.sip-dialpad{grid-template-columns:repeat(3,minmax(0,1fr));gap:8px;width:min(100%,264px);margin:0 auto;display:grid}.sip-dial-key{aspect-ratio:auto;border:1px solid var(--border);background:var(--secondary);width:100%;min-width:0;height:52px;max-height:56px;color:var(--foreground);cursor:pointer;-webkit-tap-highlight-color:transparent;border-radius:14px;flex-direction:column;justify-content:center;align-items:center;padding:0;transition:background .15s,border-color .15s,transform .12s;display:flex}.sip-dial-key:hover:not(:disabled){background:color-mix(in srgb, var(--card) 10%, transparent);border-color:var(--border)}.sip-dial-key:active:not(:disabled){background:color-mix(in srgb, var(--primary) 20%, transparent);transform:scale(.92)}.sip-dial-key:disabled{opacity:.35;cursor:not-allowed}.sip-dial-digit{font-size:1.15rem;font-weight:600;line-height:1}.sip-dial-sub{letter-spacing:.14em;color:var(--muted-foreground);margin-top:2px;font-size:9px;font-weight:600;line-height:1}.sip-call-btn{background:var(--card);width:100%;color:var(--primary-foreground);font-family:var(--font-sans);letter-spacing:.02em;cursor:pointer;box-shadow:var(--app-shadow);border:0;border-radius:14px;justify-content:center;align-items:center;gap:8px;margin-top:auto;padding:14px;font-size:15px;font-weight:700;transition:opacity .15s,transform .15s,box-shadow .15s;display:flex}.sip-call-btn:hover:not(:disabled){box-shadow:var(--app-shadow)}.sip-call-btn:active:not(:disabled){transform:scale(.98)}.sip-call-btn:disabled{opacity:.4;cursor:not-allowed;box-shadow:var(--app-shadow)}.sip-call-view{flex-direction:column;flex:1;min-height:0;display:flex;position:relative}.sip-call-header{flex-shrink:0;justify-content:flex-end;padding:16px 16px 0;display:flex}.sip-call-body{text-align:center;flex-direction:column;flex:1;justify-content:flex-start;align-items:center;padding:16px 20px 12px;display:flex}.sip-zone--phone .sip-call-body{justify-content:flex-start}.sip-avatar{flex-shrink:0;width:72px;height:72px;margin-bottom:12px;position:relative}.sip-avatar-inner{background:var(--card);border:2px solid color-mix(in srgb, var(--card) 12%, transparent);letter-spacing:-.02em;width:100%;height:100%;color:var(--foreground);box-shadow:var(--app-shadow);border-radius:999px;place-items:center;font-size:1.75rem;font-weight:700;display:grid;position:relative}.sip-call-status{letter-spacing:.14em;text-transform:uppercase;color:var(--muted-foreground);margin:0 0 8px;font-size:12px;font-weight:600}.sip-panel.is-incoming .sip-call-status{color:var(--app-success)}.sip-call-number{letter-spacing:-.03em;margin:0;font-size:clamp(2rem,8vw,2.75rem);font-weight:700;line-height:1.1}.sip-call-meta{color:var(--muted-foreground);margin:8px 0 0;font-size:13px}.sip-call-timer{font-variant-numeric:tabular-nums;color:var(--app-success);letter-spacing:.08em;margin:12px 0 0;font-size:1.1rem;font-weight:600}.sip-audio-output{flex-flow:wrap;align-items:center;gap:10px;width:100%;max-width:none;margin-top:10px;display:flex}.sip-audio-output-label{text-transform:uppercase;letter-spacing:.06em;min-width:0;color:var(--muted-foreground);flex-direction:row;flex:200px;align-items:center;gap:8px;font-size:11px;display:flex}.sip-audio-output-select{border:1px solid var(--border);background:var(--background);width:100%;color:var(--foreground);border-radius:12px;padding:8px 10px;font-size:13px}.sip-enable-audio-btn{border:1px solid color-mix(in srgb, var(--app-success) 35%, transparent);background:color-mix(in srgb, var(--app-success) 15%, transparent);color:var(--app-success);cursor:pointer;border-radius:999px;padding:8px 16px;font-size:13px;font-weight:600}.sip-enable-audio-btn:hover{background:color-mix(in srgb, var(--app-success) 25%, transparent)}.sip-call-error{max-width:none;margin-top:.75rem}.sip-call-footer{padding:16px 24px max(28px, env(safe-area-inset-bottom));flex-shrink:0}.sip-call-actions{justify-content:center;align-items:flex-start;gap:clamp(32px,10vw,56px);display:flex}.sip-call-actions--incoming{gap:clamp(48px,14vw,72px)}.sip-action-group{flex-direction:column;align-items:center;gap:10px;display:flex}.sip-action-group span{color:var(--muted-foreground);font-size:12px;font-weight:500}.sip-action-btn{width:64px;height:64px;color:var(--primary-foreground);cursor:pointer;transition:transform .15s var(--ease-out), box-shadow .15s;-webkit-tap-highlight-color:transparent;border:0;border-radius:999px;place-items:center;padding:0;display:grid}.sip-action-btn:active{transform:scale(.92)}.sip-action-btn--accept{background:var(--card);width:72px;height:72px;box-shadow:var(--app-shadow)}.sip-action-btn--accept:hover{box-shadow:var(--app-shadow)}.sip-action-btn--decline{background:var(--card);box-shadow:var(--app-shadow)}.sip-action-btn--secondary{background:var(--secondary);border:1px solid var(--border);color:var(--foreground);box-shadow:var(--app-shadow);width:56px;height:56px}.sip-action-btn--secondary.is-active{background:color-mix(in srgb, var(--destructive) 15%, transparent);border-color:color-mix(in srgb, var(--destructive) 30%, transparent);color:var(--app-warning)}.sip-action-btn--secondary.is-hold{background:color-mix(in srgb, var(--app-warning) 16%, transparent);border-color:color-mix(in srgb, var(--app-warning) 35%, transparent);color:var(--primary)}.sip-action-btn--secondary.is-rec{background:color-mix(in srgb, var(--destructive) 18%, transparent);border-color:color-mix(in srgb, var(--destructive) 40%, transparent);color:var(--app-warning);animation:1.5s ease-in-out infinite sip-rec-pulse}.sip-call-controls{flex-direction:column;align-items:center;gap:18px;display:flex}.sip-call-controls--bar{flex-flow:wrap;justify-content:center;align-items:flex-start;gap:clamp(28px,8vw,48px)}.sip-control-row{justify-content:center;align-items:flex-start;gap:clamp(20px,8vw,40px);display:flex}.sip-call-chips{justify-content:center;align-items:center;gap:8px;margin-top:0;display:flex}.sip-chip{letter-spacing:.08em;border:1px solid var(--border);border-radius:999px;align-items:center;gap:6px;padding:4px 10px;font-size:11px;font-weight:700;display:inline-flex}.sip-chip--rec{color:var(--app-warning);background:color-mix(in srgb, var(--destructive) 12%, transparent);border-color:color-mix(in srgb, var(--destructive) 30%, transparent)}.sip-chip--hold{color:var(--primary);background:color-mix(in srgb, var(--app-warning) 12%, transparent);border-color:color-mix(in srgb, var(--app-warning) 30%, 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th{background:var(--secondary);color:var(--muted-foreground);text-transform:uppercase;letter-spacing:.03em;font-size:.68rem;font-weight:600;position:sticky;top:0}.sip-note-html{word-break:break-word;line-height:1.4}.sip-note-html ul{margin:.15rem 0;padding-left:1.1rem;list-style:outside}.sip-note-html ol{margin:.15rem 0;padding-left:1.1rem;list-style:decimal}.sip-agent-chat{background:0 0;border:0;border-radius:0;flex-direction:column;height:100%;min-height:0;margin-top:0;display:flex;overflow:hidden}.sip-agent-chat.is-docked{height:100%}.sip-agent-chat-header{color:var(--foreground);border-bottom:1px solid var(--border);flex-shrink:0;align-items:center;gap:.55rem;padding:.65rem .85rem;font-size:.8rem;font-weight:600;display:flex}.sip-agent-chat-header-text{flex-direction:column;line-height:1.2;display:flex}.sip-agent-chat-header-text small{color:var(--muted-foreground);font-size:.65rem;font-weight:500}.sip-agent-chat-body{flex:1;grid-template-columns:minmax(140px,36%) 1fr;min-height:0;display:grid;overflow:hidden}.sip-agent-chat.is-docked .sip-agent-chat-body{height:100%;min-height:0;max-height:none}.sip-agent-chat-list{border-right:1px solid var(--border);min-height:0;padding:.35rem;overflow:auto}.sip-agent-chat-list-title{color:var(--muted-foreground);text-transform:uppercase;letter-spacing:.04em;align-items:center;gap:.3rem;padding:.25rem .35rem .45rem;font-size:.68rem;display:flex}.sip-agent-chat-contact{text-align:left;width:100%;color:var(--foreground);background:0 0;border:0;border-radius:.55rem;align-items:center;gap:.45rem;margin-bottom:.2rem;padding:.4rem .45rem;display:flex}.sip-agent-chat-contact.is-active,.sip-agent-chat-contact:hover{background:color-mix(in srgb, var(--primary) 18%, transparent)}.sip-agent-chat-contact-text{flex-direction:column;flex:1;min-width:0;display:flex}.sip-agent-chat-contact-text strong{white-space:nowrap;text-overflow:ellipsis;font-size:.75rem;font-weight:600;overflow:hidden}.sip-agent-chat-contact-text small{color:var(--muted-foreground);font-size:.65rem}.sip-agent-chat-dot{background:var(--muted-foreground);border-radius:999px;flex-shrink:0;width:.5rem;height:.5rem}.sip-agent-chat-dot.is-available{background:var(--app-success);box-shadow:var(--app-shadow)}.sip-agent-chat-dot.is-busy{background:var(--app-warning)}.sip-agent-chat-dot.is-break,.sip-agent-chat-dot.is-lunch,.sip-agent-chat-dot.is-acw{background:var(--primary)}.sip-agent-chat-unread{background:var(--primary);min-width:1.1rem;height:1.1rem;color:var(--primary-foreground);border-radius:999px;justify-content:center;align-items:center;padding:0 .25rem;font-size:.65rem;display:inline-flex}.sip-agent-chat-thread{flex-direction:column;min-height:0;display:flex;overflow:hidden}.sip-agent-chat-peer{color:var(--foreground);border-bottom:1px solid var(--border);flex-shrink:0;padding:.45rem .65rem;font-size:.72rem}.sip-agent-chat-peer span{color:var(--muted-foreground)}.sip-agent-chat-messages{flex-direction:column;flex:1;gap:.4rem;min-height:0;padding:.55rem .65rem;display:flex;overflow:auto}.sip-agent-chat-bubble{border-radius:.7rem;max-width:88%;padding:.4rem .55rem}.sip-agent-chat-bubble p{color:var(--foreground);margin:0;font-size:.78rem;line-height:1.35}.sip-agent-chat-bubble time{color:var(--muted-foreground);margin-top:.2rem;font-size:.62rem;display:block}.sip-agent-chat-bubble.is-mine{background:color-mix(in srgb, var(--primary) 35%, transparent);align-self:flex-end}.sip-agent-chat-bubble.is-theirs{background:var(--secondary);align-self:flex-start}.sip-agent-chat-compose{border-top:1px solid var(--border);flex-shrink:0;gap:.35rem;padding:.45rem .55rem;display:flex}.sip-agent-chat-compose input{border:1px solid var(--border);background:var(--background);color:var(--foreground);border-radius:.65rem;flex:1;padding:.45rem .6rem;font-size:.78rem}.sip-agent-chat-compose button{background:var(--primary);color:var(--primary-foreground);border:0;border-radius:.65rem;justify-content:center;align-items:center;width:2.1rem;display:inline-flex}.sip-agent-chat-empty{color:var(--muted-foreground);margin:0;padding:1rem .75rem;font-size:.75rem}@media (max-width:1099px){.sip-workspace{grid-template-columns:1fr;grid-template-areas:"main"}.sip-zone--phone,.sip-zone--chat,.sip-zone--stats{border-right:0;grid-area:main;display:none}.sip-zone.is-visible{display:flex}.sip-panel[data-pane=stats] .sip-zone--chat{display:none}.sip-dial-layout,.sip-dial-layout.has-agents,.sip-incall-split,.sip-chrome-ops{grid-template-columns:1fr}}@media (min-width:1100px){.sip-panel[data-pane=phone] .sip-workspace{grid-template-columns:1fr;grid-template-areas:"phone"}.sip-panel[data-pane=phone] .sip-zone--phone{border-right:0;display:flex}.sip-panel[data-pane=phone] .sip-zone--chat{display:none}.sip-panel[data-pane=team] .sip-workspace{grid-template-columns:1fr;grid-template-areas:"aux"}.sip-panel[data-pane=team] .sip-zone--phone{display:none!important}.sip-panel[data-pane=team] .sip-zone--chat{grid-area:aux;display:flex}.sip-panel[data-pane=stats] .sip-zone--phone,.sip-panel[data-pane=stats] .sip-zone--stats{display:flex}.sip-panel[data-pane=stats] .sip-zone--chat{display:none}}@media (max-width:640px){.sip-agent-chat-body{grid-template-columns:1fr}.sip-agent-chat-list{border-right:0;border-bottom:1px solid var(--border);max-height:96px}.sip-dial-compose{grid-template-columns:1fr}.sip-dial-compose .sip-call-btn{width:100%;min-height:48px}.sip-display-input{text-align:left;font-size:1.35rem}.sip-dial-tip--hide-sm{display:none}.sip-dial-key{aspect-ratio:auto;border-radius:14px;height:48px;max-height:48px}.sip-desk-top{flex-direction:column}.sip-desk-controls{justify-content:flex-start;width:100%;max-width:none}.sip-desk-status{text-align:left}}.sip-call-view--desk{flex-direction:column;height:100%;min-height:0;display:flex}.sip-desk{background:var(--background);flex-direction:column;height:100%;min-height:0;display:flex}.sip-desk-top{border-bottom:1px solid var(--border);flex-shrink:0;justify-content:space-between;align-items:flex-start;gap:12px;padding:12px 14px 8px;display:flex}.sip-desk-identity{flex:1;min-width:0}.sip-desk-number-row{align-items:center;gap:8px;display:flex}.sip-desk-number{letter-spacing:-.02em;color:var(--foreground);margin:0;font-size:1.35rem;font-weight:700}.sip-desk-mini-actions{gap:4px;display:inline-flex}.sip-desk-icon-btn{border:1px solid 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16px;display:flex}.sip-desk-keypad-hint{text-align:center;max-width:280px;color:var(--muted-foreground);margin:0;font-size:.78rem}.sip-desk-dtmf{letter-spacing:.18em;min-height:1.4rem;color:var(--foreground);font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:1.05rem}.sip-desk-keypad-error{color:var(--app-warning);margin:0;font-size:.72rem}.sip-desk-dtmf-pad{width:min(100%,240px)}.sip-desk-banner{border:1px solid color-mix(in srgb, var(--app-warning) 35%, transparent);background:color-mix(in srgb, var(--app-warning) 12%, transparent);color:var(--app-warning);border-radius:10px;margin:8px 14px 0;padding:8px 10px;font-size:.75rem}.sip-desk-tabs,.sip-idle-tabs,.sip-astats-tabs{border-bottom:1px solid var(--border);flex-shrink:0;gap:2px;padding:0 14px;display:flex}.sip-desk-tabs button,.sip-idle-tabs button,.sip-astats-tabs button{color:var(--muted-foreground);cursor:pointer;background:0 0;border:0;border-bottom:2px solid #0000;margin-bottom:-1px;padding:10px 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var(--border);z-index:1;border-radius:999px;place-items:center;display:grid}.sip-journey-card{min-width:0}.sip-journey-meta,.sip-journey-title{color:var(--foreground);margin:0;font-size:.78rem}.sip-journey-title{margin-top:2px;font-weight:600}.sip-journey-detail{border:1px solid var(--border);background:var(--card);color:var(--foreground);border-radius:10px;margin-top:8px;padding:10px 12px;font-size:.8rem}.sip-journey-empty{color:var(--muted-foreground);margin:0;font-size:.8rem}.sip-desk-notes{border-top:1px solid var(--border);background:var(--card);flex-direction:column;flex-shrink:0;gap:8px;padding:10px 14px 12px;display:flex}.sip-desk-workcode{grid-template-columns:auto minmax(0,1fr);align-items:center;gap:10px;display:grid}.sip-desk-workcode>span,.sip-desk-comment-label{color:var(--muted-foreground);text-transform:uppercase;letter-spacing:.04em;font-size:.72rem;font-weight:600}.sip-desk-comment{flex-direction:column;gap:6px;display:flex}.sip-desk-notes .sip-rich-note-toolbar{border-top:1px solid var(--border);border-bottom:0;justify-content:flex-end}.sip-rich-note.is-toolbar-bottom .sip-rich-note-toolbar{border-top:1px solid var(--border);border-bottom:0}.sip-card--stats{flex-direction:column;flex:1;min-height:0;padding:0;display:flex;overflow:hidden}.sip-astats{background:var(--card);flex-direction:column;height:100%;min-height:0;display:flex}.sip-astats-head{border-bottom:1px solid var(--border);justify-content:space-between;align-items:center;gap:8px;padding:10px 12px;display:flex}.sip-astats-title{color:var(--foreground);align-items:center;gap:8px;font-size:.85rem;font-weight:700;display:inline-flex}.sip-astats-refresh{background:var(--app-success);color:var(--primary-foreground);cursor:pointer;border:0;border-radius:8px;align-items:center;gap:6px;padding:6px 10px;font-size:.72rem;font-weight:700;display:inline-flex}.sip-astats-grid{min-height:0;padding:4px 0;overflow:auto}.sip-astats-row{border-bottom:1px solid 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var(--border)}}.sip-dial-keys-hint{text-align:center;color:var(--muted-foreground);margin:0;font-size:.7rem;line-height:1.35}.sip-kbd{border:1px solid var(--input);background:var(--secondary);color:var(--foreground);border-radius:4px;padding:.1em .4em;font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:.65rem;font-weight:700;line-height:1.4;display:inline-block}.sip-panel[data-pane] .sip-workspace{grid-template-columns:minmax(0,1fr);grid-template-areas:"main"}.sip-panel[data-pane] .sip-zone{border-right:0;grid-area:main;display:none}.sip-panel[data-pane] .sip-zone.is-visible{display:flex}.sip-panel{background:var(--card);font-family:var(--font-sans)}.sip-panel:focus{outline:none}.sip-chrome{gap:16px;padding:20px 24px 16px}.sip-header-eyebrow{color:var(--primary);letter-spacing:.06em}.sip-header-title{font-size:1.25rem;font-weight:800}.sip-chrome-presence{background:var(--secondary)}.sip-stage-nav{gap:8px;padding:12px 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2.5rem)}.sip-callbar-main{white-space:normal}.sip-callbar-actions{gap:4px}.sip-rich-note-editor:focus-visible{outline:2px solid var(--ring);outline-offset:-2px}.sip-panel button:focus-visible,.sip-callbar button:focus-visible,.sip-fab:focus-visible{outline-offset:3px}@media (max-width:767px){.sip-chrome{gap:12px;padding:16px}.sip-stage-nav{padding:10px 16px}.sip-body--dial,.sip-card--dialer{padding:16px}.sip-desk-top{flex-direction:column;padding:16px}.sip-desk-body{padding:16px}.sip-desk-controls{justify-content:flex-start;width:100%}.sip-desk-status{text-align:left}.sip-panel{border-radius:20px 20px 0 0}}@media (prefers-reduced-motion:reduce){.sip-panel,.sip-backdrop,.sip-fab{transition:none}.sip-panel *,.sip-callbar *,.sip-fab *{animation:none}}@media (min-width:768px){.sip-chrome-ops{grid-template-columns:repeat(2,minmax(0,1fr))}.sip-dial-layout.has-agents{grid-template-columns:minmax(220px,.8fr) minmax(240px,1fr);gap:24px}}.sip-zone--phone 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env(safe-area-inset-bottom));position:sticky;bottom:0}.sip-dial-compose>.sip-call-btn{min-height:48px;position:sticky;bottom:8px}}.sip-mobile-call-actions{display:none}@media (max-width:767px){.sip-desk-controls .is-end{display:none!important}.sip-mobile-call-actions{z-index:3;padding:12px 16px max(12px, env(safe-area-inset-bottom));background:var(--card);border-top:1px solid var(--border);justify-content:center;display:flex;position:sticky;bottom:0}.sip-mobile-call-actions>button{width:100%;min-height:48px}}}